Management Team


Ian Fulton

Tel: 01698 207 755

Ian started Proclaim Care in 2000. Ian’s background was in liability claims and it was in the late 90’s that he realised that by investing in resources to help people recover from injury, then all parties to the claims process would benefit. Since then he has devoted his energies to developing and growing the business into a national provider of rehabilitation services.

Ian is a passionate believer in rehabilitation and has delivered a number of talks on the subject. He is a non-executive director of CMSUK, the national body representative of case managers in rehabilitation.




Tracey Buchanan

Tel: 01698 201 575

Tracey has been with Proclaim Care since January 2006, and joined the Board of Directors in 2009. Tracey is a qualified accountant (ACCA) and has considerable experience and background in customer service environments.

Tracey combines technical expertise and financial skills with an operational and softer skill base to ensure, as a company, Proclaim provides the best quality service at the best benefit to all parties. The key aspects of her role are financial control and strategic development.

Tracey is based in the Hamilton office, although travels to customer and supplier meetings throughout the UK.


Laura Mackellar

Tel: 01698 201 577

Laura has responsibility for ensuring that the service we provide, to both our customers and our employees, is of a high standard. Laura and her team are continuously auditing and reviewing what we do to ensure we improve upon our processes and procedures to be pro-active and cost effective in our approach to rehabilitation. Laura also provides HR advice and support to the management team and our employees and ensures that our teams have the opportunity to develop and grow with the Company.

Laura has worked for Proclaim Care in a variety of roles since 2001. She has a post graduate diploma in Human Resource Management, a Business Studies degree and is a member of the CIPD.


Margaret Clarkson

Tel: 01698 892 585

Margaret is PA to the Board of Directors at Proclaim Care and has been in this position since June 2010. Margaret joined Proclaim Care in 2007 and has progressed through two promotions since joining us.

Margaret is responsible for organising the management team, managing conference events, organising marketing materials and the development and upkeep of the Proclaim web site.