Treatment Only Service
For reasons identified in the evidence-based rehabilitation article, we have already embarked on an extensive testing of our new Treatment Only service.
Treatment Only is a service where specific interventions have been identified through medical examinations undertaken as part of the medico-legal process. We focus solely on implementing the identified treatment without undertaking a visit for full INA.
After four months with a small but dedicated nursing case management team, we are pleased with the results and feedback received from our customers, comprising over 100 cases going through this system rather than full case management.
Our pilot is now complete and we are presently finalising our team to deliver this more widely to all our customers. The benefits are:-
- Accelerating overall recovery and therefore saving cost
- Providing better choice and knowledge of local treatment providers
- Ensuring independence in treatment provider selection
- Preserving an independent clinical view in the case
- Building greater client confidence and satisfaction in the process
We would stress that our focus will be to only use experienced medically-qualified case managers. Our standards of case manager, service delivery and processes remain true to our quality principles and this team will be in addition to and part of our existing Full Case Management Team.
To find out more about our approach, then please contact John Crawford, Emily Ferguson, or Ian Fulton. We will be pleased to meet with you to more clearly explain and discuss this new service.
